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Returns and Refunds

At Vive Cosmetics, we want our customers to fully enjoy our products, feel and look amazing. If for any reason you are not satisfied with our products, please email us immediately to be eligible for a refund 14 days of receiving the item(s) purchased. Original shipping charges and return shipping fees are nonrefundable.


Please email us to hola@vivecosmetics.com and must include your full name, order number, and the reason for return in your email. Please note that you will be charged $5 for return shipping cost, which will be deducted from your refunded amount. 

 

THERE ARE NO EXCHANGES DUE TO THE NATURE OF THESE PRODUCTS.


Sale items, promotional offers or limited edition products are FINAL SALE.


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