- SHIPPING AND DELIVERY
- REFUND POLICY
The Perfect Gift!
Shop our e-gift cards for any occasion - quinceañera, mama's bday or BFF's going away party.
E-gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
All orders within the USA ship for a $4.99 flat rate for all orders under $45 (excluding taxes). This charge includes processing, handling and postage fee. Any order over $45.00, not including taxes, ships GRATIS.
We currently do not ship internationally.
Please allow up to 7-10 BUSINESS DAYS to process your order, this excludes weekends and national holidays. We are a team of TWO mujeres so we appreciate your patience!
We ship all orders via United States Postal Service (USPS) First Class Mail.This service is a 3-5 BUSINESS days delivery. But USPS is experiencing delays in delivery due to COVID-19, so it can take more time. Carrier and delivery time does not include processing time.
USPS Priority Mail is also currently available at higher price. Priority Mail is delivered within 1-3 business days, depending on your location. Faster shipping services will be available throughout the holiday season.
At Vive Cosmetics, we value you, our customers, and want you to love our products and feel amazing.
If for whatever reason you are not satisfied with your order, we do have 100% satisfaction guarantee refund policy on all products purchased at full price. This means any order made WITHOUT a sale or promotional code is eligible for a full refund of the product price. All refund requests must be made within 30 days day after your package is marked as 'delivered' on the tracking link. Original shipping charges and return shipping fees are nonrefundable.
Additionally, due to COVID-19 safety and health precautions, THERE ARE NO EXCHANGES DUE TO THE NATURE OF THESE PRODUCTS.
Sale items, promotional offers or limited edition products are FINAL SALE. Refunds not allowed on discounted purchases.