Cremosa Matte Lipsticks
Candela
Esa chica/x es candela! Bring on the fire with this burnt orange shade!
We are muy excited to introduce our NEW Cremosa Matte Lipstick line! This cruelty-free, vegan formula is full coverage and glides on so smooth and rich! Our creamy formula is a long-lasting, comfortable and moisturizing wear.
Don't be afraid to mix and match to make your perfect custom shade as these are super blendable and can go with any look! Full of antioxidants- our luxuriant formula also protects lips against free radicals!
CRUELTY-FREE - VEGAN- PARABEN FREE
Net Wt. 4g ( .14oz)
Thank you HipLatina for this feature of our Cremosa Matte Lipsticks!
Apply lipstick until desired coverage desired. Prep lips by exfoliating before application as needed.
To remove: Use any oil-based makeup remover thoroughly.
Octyldodecanol, Isononyl Isononanoate, Ricinus Communis (Castor) Seed Oil, Silica, Tricaprylyl Citrate, Ozokerite, Paraffin, Aluminum Starch Octenylsuccinate, Phenyl Trimethicone, Microcrystalline Wax(Cera Microcrystallina), Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Copernicia Cerifera (Carnauba) Wax, Ascorbyl Palmitate, Tocopheryl Acetate, Vanillin, Stearyl Stearoyl Stearaten[+/-(May Contain): Mica (CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499), Bismuth Oxychloride (CI 77163), Manganese Violet (CI 77742), Blue 1 Lake (CI 42090), Red 6 (CI 15850), Red 7 Lake (CI 15850), Red 21 (CI 45380), Red 22 Lake (CI 45380), Red 27 Lake (CI 45410), Red 28 (CI 45410), Red 30 Lake (CI 73360), Red 33 Lake (CI 17200),Red 36 (CI 12085), Red 40 Lake(CI 16035), Yellow 5 Lake (CI 19140), Yellow 6 Lake (CI 15985), Yellow 10 Lake (CI 47005)].
At Vive Cosmetics, we want our customers to fully enjoy our products, feel and look amazing. If for any reason you are not satisfied with our products, please email us immediately to be eligible for a refund 14 days of receiving the item(s) purchased. Original shipping charges and return shipping fees are nonrefundable.
Please email us to hola@vivecosmetics.com and must include your full name, order number, and the reason for return in your email. Please note that you will be charged $5 for return shipping, which will be deducted from your refunded amount.
THERE ARE NO EXCHANGES DUE TO THE NATURE OF THESE PRODUCTS.
Sale items, promotional offers or limited edition products are FINAL SALE.
How much is shipping?
All orders in the US ship for a $4.95 flat rate. Any order over $40.00 ships GRATIS. For international shipping, there is a flat rate of $12.95 USD. International orders are not eligible for free shipping at the moment.
Taxes and prior purchases do not qualify for the minimum purchase requirement and offer cannot be applied to such items. Cannot be combined with any other offer. No adjustments to previous purchases. Offer is nontransferable and subject to change without notice. Only available at vivecosmetics.com.
Where do you ship from?
We ship from Northern California and send it to you con mucho, mucho, mucho... amor. All orders are shipped by the United States Postal Service (USPS).
How long does it take for my products to be shipped?
You're excited to receive your goodies, we know. Please allow 5-7 business days after we receive the order to process and ship. Please note, we are a small business and sometimes orders may be delayed due to influxes of orders. We will always notify you if our processing time frame will exceed 7 business days.
How can I track my order?
Once we begin to process your order, you will receive an email with your tracking number, as well as an estimated date of arrival. Please note that this is an estimate only and that harsh weather, as well as other unexpected events, might result in a slight delay of your order. Vive Cosmetics IS NOT LIABLE for any stolen, lost, or damaged packages or for any delay in transit time caused by the act or default of the shipping carrier.
My package says delivered, but I didn’t receive it.
Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive. Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime! If your package says it has been delivered and 7 business days have passed and you have not received anything, please email us at hola@vivecosmetics.com. We will try to resolve the shipping mishap and/or refund your order.
What should I do if my order hasn’t been delivered yet?
If your order is shipping to a domestic address, shipping typically takes 3-5 business days. Please note that business days do not include weekends or holidays! We recommend reaching out to USPS and/or your local post office for more information on the status of your order. If your order has exceeded typical shipping times, please email us at hola@vivecosmetics.com and we will try to help you resolve the shipping delay.
Can I have my order delivered to a PO Box address?
Yes! We do ship to PO boxes!
Do you offer express/overnight delivery?
We do not currently offer expedited shipping.
What countries do you ship to?
We ship to most countries worldwide! Unfortunately, we do not currently ship to the following countries: China, Turkey, Democratic Republic of Congo, Cote D’Ivoire, Cuba, Iran, North Korea, the Crimean region of Ukraine, Sudan and Syria.
All international orders are subject to customs and duty fees as defined by the country of import. Vive Cosmetics is not responsible for fees associated with import. All fees must be paid by the parcel recipient.
Pan Dulce
We go together like pan dulce and hot chocolate!
We are muy excited to introduce our NEW Cremosa Matte Lipstick line! This cruelty-free, vegan formula is full coverage and glides on so smooth and rich! Our creamy formula is a long-lasting, comfortable and moisturizing wear.
Don't be afraid to mix and match to make your perfect custom shade as these are super blendable and can go with any look! Full of antioxidants- our luxuriant formula also protects lips against free radicals!
CRUELTY-FREE - VEGAN- PARABEN FREE
Net Wt. 4g ( .14oz)
Thank you HipLatina for this feature of our Cremosa Matte Lipsticks!
Apply lipstick until desired coverage desired. Prep lips by exfoliating before application as needed.
To remove: Use any oil-based makeup remover thoroughly.
Octyldodecanol, Isononyl Isononanoate, Ricinus Communis (Castor) Seed Oil, Silica, Tricaprylyl Citrate, Ozokerite, Paraffin, Aluminum Starch Octenylsuccinate, Phenyl Trimethicone, Microcrystalline Wax(Cera Microcrystallina), Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Copernicia Cerifera (Carnauba) Wax, Ascorbyl Palmitate, Tocopheryl Acetate, Vanillin, Stearyl Stearoyl Stearaten[+/-(May Contain): Mica (CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499), Bismuth Oxychloride (CI 77163), Manganese Violet (CI 77742), Blue 1 Lake (CI 42090), Red 6 (CI 15850), Red 7 Lake (CI 15850), Red 21 (CI 45380), Red 22 Lake (CI 45380), Red 27 Lake (CI 45410), Red 28 (CI 45410), Red 30 Lake (CI 73360), Red 33 Lake (CI 17200),Red 36 (CI 12085), Red 40 Lake(CI 16035), Yellow 5 Lake (CI 19140), Yellow 6 Lake (CI 15985), Yellow 10 Lake (CI 47005)].
Customer Reviews
At Vive Cosmetics, we want our customers to fully enjoy our products, feel and look amazing. If for any reason you are not satisfied with our products, please email us immediately to be eligible for a refund 14 days of receiving the item(s) purchased. Original shipping charges and return shipping fees are nonrefundable.
Please email us to hola@vivecosmetics.com and must include your full name, order number, and the reason for return in your email. Please note that you will be charged $5 for return shipping, which will be deducted from your refunded amount.
THERE ARE NO EXCHANGES DUE TO THE NATURE OF THESE PRODUCTS.
Sale items, promotional offers or limited edition products are FINAL SALE.
How much is shipping?
All orders in the US ship for a $4.95 flat rate. Any order over $40.00 ships GRATIS. For international shipping, there is a flat rate of $12.95 USD. International orders are not eligible for free shipping at the moment.
Taxes and prior purchases do not qualify for the minimum purchase requirement and offer cannot be applied to such items. Cannot be combined with any other offer. No adjustments to previous purchases. Offer is nontransferable and subject to change without notice. Only available at vivecosmetics.com.
Where do you ship from?
We ship from Northern California and send it to you con mucho, mucho, mucho... amor. All orders are shipped by the United States Postal Service (USPS).
How long does it take for my products to be shipped?
You're excited to receive your goodies, we know. Please allow 5-7 business days after we receive the order to process and ship. Please note, we are a small business and sometimes orders may be delayed due to influxes of orders. We will always notify you if our processing time frame will exceed 7 business days.
How can I track my order?
Once we begin to process your order, you will receive an email with your tracking number, as well as an estimated date of arrival. Please note that this is an estimate only and that harsh weather, as well as other unexpected events, might result in a slight delay of your order. Vive Cosmetics IS NOT LIABLE for any stolen, lost, or damaged packages or for any delay in transit time caused by the act or default of the shipping carrier.
My package says delivered, but I didn’t receive it.
Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive. Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime! If your package says it has been delivered and 7 business days have passed and you have not received anything, please email us at hola@vivecosmetics.com. We will try to resolve the shipping mishap and/or refund your order.
What should I do if my order hasn’t been delivered yet?
If your order is shipping to a domestic address, shipping typically takes 3-5 business days. Please note that business days do not include weekends or holidays! We recommend reaching out to USPS and/or your local post office for more information on the status of your order. If your order has exceeded typical shipping times, please email us at hola@vivecosmetics.com and we will try to help you resolve the shipping delay.
Can I have my order delivered to a PO Box address?
Yes! We do ship to PO boxes!
Do you offer express/overnight delivery?
We do not currently offer expedited shipping.
What countries do you ship to?
We ship to most countries worldwide! Unfortunately, we do not currently ship to the following countries: China, Turkey, Democratic Republic of Congo, Cote D’Ivoire, Cuba, Iran, North Korea, the Crimean region of Ukraine, Sudan and Syria.
All international orders are subject to customs and duty fees as defined by the country of import. Vive Cosmetics is not responsible for fees associated with import. All fees must be paid by the parcel recipient.
Lupita
Que le pasa a Lupita, (No sé)
Que le pasa a Lupita. ( No sé)
Que le pasa a esa niña (No sé)... We will let you finish the song!
We are muy excited to introduce our NEW Cremosa Matte Lipstick line! This cruelty-free, vegan formula is full coverage and glides on so smooth and rich! Our creamy formula is a long-lasting, comfortable and moisturizing wear.
Don't be afraid to mix and match to make your perfect custom shade as these are super blendable and can go with any look! Full of antioxidants- our luxuriant formula also protects lips against free radicals!
CRUELTY-FREE - VEGAN- PARABEN FREE
Net Wt. 4g ( .14oz)
Thank you HipLatina for this feature of our Cremosa Matte Lipsticks!
Apply lipstick until desired coverage desired. Prep lips by exfoliating before application as needed.
To remove: Use any oil-based makeup remover thoroughly.
Octyldodecanol, Isononyl Isononanoate, Ricinus Communis (Castor) Seed Oil, Silica, Tricaprylyl Citrate, Ozokerite, Paraffin, Aluminum Starch Octenylsuccinate, Phenyl Trimethicone, Microcrystalline Wax(Cera Microcrystallina), Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Copernicia Cerifera (Carnauba) Wax, Ascorbyl Palmitate, Tocopheryl Acetate, Vanillin, Stearyl Stearoyl Stearaten[+/-(May Contain): Mica (CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499), Bismuth Oxychloride (CI 77163), Manganese Violet (CI 77742), Blue 1 Lake (CI 42090), Red 6 (CI 15850), Red 7 Lake (CI 15850), Red 21 (CI 45380), Red 22 Lake (CI 45380), Red 27 Lake (CI 45410), Red 28 (CI 45410), Red 30 Lake (CI 73360), Red 33 Lake (CI 17200),Red 36 (CI 12085), Red 40 Lake(CI 16035), Yellow 5 Lake (CI 19140), Yellow 6 Lake (CI 15985), Yellow 10 Lake (CI 47005)].
Customer Reviews
At Vive Cosmetics, we want our customers to fully enjoy our products, feel and look amazing. If for any reason you are not satisfied with our products, please email us immediately to be eligible for a refund 14 days of receiving the item(s) purchased. Original shipping charges and return shipping fees are nonrefundable.
Please email us to hola@vivecosmetics.com and must include your full name, order number, and the reason for return in your email. Please note that you will be charged $5 for return shipping, which will be deducted from your refunded amount.
THERE ARE NO EXCHANGES DUE TO THE NATURE OF THESE PRODUCTS.
Sale items, promotional offers or limited edition products are FINAL SALE.
How much is shipping?
All orders in the US ship for a $4.95 flat rate. Any order over $40.00 ships GRATIS. For international shipping, there is a flat rate of $12.95 USD. International orders are not eligible for free shipping at the moment.
Taxes and prior purchases do not qualify for the minimum purchase requirement and offer cannot be applied to such items. Cannot be combined with any other offer. No adjustments to previous purchases. Offer is nontransferable and subject to change without notice. Only available at vivecosmetics.com.
Where do you ship from?
We ship from Northern California and send it to you con mucho, mucho, mucho... amor. All orders are shipped by the United States Postal Service (USPS).
How long does it take for my products to be shipped?
You're excited to receive your goodies, we know. Please allow 5-7 business days after we receive the order to process and ship. Please note, we are a small business and sometimes orders may be delayed due to influxes of orders. We will always notify you if our processing time frame will exceed 7 business days.
How can I track my order?
Once we begin to process your order, you will receive an email with your tracking number, as well as an estimated date of arrival. Please note that this is an estimate only and that harsh weather, as well as other unexpected events, might result in a slight delay of your order. Vive Cosmetics IS NOT LIABLE for any stolen, lost, or damaged packages or for any delay in transit time caused by the act or default of the shipping carrier.
My package says delivered, but I didn’t receive it.
Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive. Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime! If your package says it has been delivered and 7 business days have passed and you have not received anything, please email us at hola@vivecosmetics.com. We will try to resolve the shipping mishap and/or refund your order.
What should I do if my order hasn’t been delivered yet?
If your order is shipping to a domestic address, shipping typically takes 3-5 business days. Please note that business days do not include weekends or holidays! We recommend reaching out to USPS and/or your local post office for more information on the status of your order. If your order has exceeded typical shipping times, please email us at hola@vivecosmetics.com and we will try to help you resolve the shipping delay.
Can I have my order delivered to a PO Box address?
Yes! We do ship to PO boxes!
Do you offer express/overnight delivery?
We do not currently offer expedited shipping.
What countries do you ship to?
We ship to most countries worldwide! Unfortunately, we do not currently ship to the following countries: China, Turkey, Democratic Republic of Congo, Cote D’Ivoire, Cuba, Iran, North Korea, the Crimean region of Ukraine, Sudan and Syria.
All international orders are subject to customs and duty fees as defined by the country of import. Vive Cosmetics is not responsible for fees associated with import. All fees must be paid by the parcel recipient.
¡Azúcar!
La negra tiene tumbao' (¡azúcar!, ¡azúcar!)
Y no camina de lao'
We are muy excited to introduce our NEW Cremosa Matte Lipstick line! This cruelty-free, vegan formula is full coverage and glides on so smooth and rich! Our creamy formula is a long-lasting, comfortable and moisturizing wear.
Don't be afraid to mix and match to make your perfect custom shade as these are super blendable and can go with any look! Full of antioxidants- our luxuriant formula also protects lips against free radicals!
CRUELTY-FREE - VEGAN- PARABEN FREE
Net Wt. 4g ( .14oz)
Thank you HipLatina for this feature of our Cremosa Matte Lipsticks!
Apply lipstick until desired coverage desired. Prep lips by exfoliating before application as needed.
To remove: Use any oil-based makeup remover thoroughly.
Octyldodecanol, Isononyl Isononanoate, Ricinus Communis (Castor) Seed Oil, Silica, Tricaprylyl Citrate, Ozokerite, Paraffin, Aluminum Starch Octenylsuccinate, Phenyl Trimethicone, Microcrystalline Wax(Cera Microcrystallina), Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Copernicia Cerifera (Carnauba) Wax, Ascorbyl Palmitate, Tocopheryl Acetate, Vanillin, Stearyl Stearoyl Stearaten[+/-(May Contain): Mica (CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499), Bismuth Oxychloride (CI 77163), Manganese Violet (CI 77742), Blue 1 Lake (CI 42090), Red 6 (CI 15850), Red 7 Lake (CI 15850), Red 21 (CI 45380), Red 22 Lake (CI 45380), Red 27 Lake (CI 45410), Red 28 (CI 45410), Red 30 Lake (CI 73360), Red 33 Lake (CI 17200),Red 36 (CI 12085), Red 40 Lake(CI 16035), Yellow 5 Lake (CI 19140), Yellow 6 Lake (CI 15985), Yellow 10 Lake (CI 47005)].
Customer Reviews
At Vive Cosmetics, we want our customers to fully enjoy our products, feel and look amazing. If for any reason you are not satisfied with our products, please email us immediately to be eligible for a refund 14 days of receiving the item(s) purchased. Original shipping charges and return shipping fees are nonrefundable.
Please email us to hola@vivecosmetics.com and must include your full name, order number, and the reason for return in your email. Please note that you will be charged $5 for return shipping, which will be deducted from your refunded amount.
THERE ARE NO EXCHANGES DUE TO THE NATURE OF THESE PRODUCTS.
Sale items, promotional offers or limited edition products are FINAL SALE.
How much is shipping?
All orders in the US ship for a $4.95 flat rate. Any order over $40.00 ships GRATIS. For international shipping, there is a flat rate of $12.95 USD. International orders are not eligible for free shipping at the moment.
Taxes and prior purchases do not qualify for the minimum purchase requirement and offer cannot be applied to such items. Cannot be combined with any other offer. No adjustments to previous purchases. Offer is nontransferable and subject to change without notice. Only available at vivecosmetics.com.
Where do you ship from?
We ship from Northern California and send it to you con mucho, mucho, mucho... amor. All orders are shipped by the United States Postal Service (USPS).
How long does it take for my products to be shipped?
You're excited to receive your goodies, we know. Please allow 5-7 business days after we receive the order to process and ship. Please note, we are a small business and sometimes orders may be delayed due to influxes of orders. We will always notify you if our processing time frame will exceed 7 business days.
How can I track my order?
Once we begin to process your order, you will receive an email with your tracking number, as well as an estimated date of arrival. Please note that this is an estimate only and that harsh weather, as well as other unexpected events, might result in a slight delay of your order. Vive Cosmetics IS NOT LIABLE for any stolen, lost, or damaged packages or for any delay in transit time caused by the act or default of the shipping carrier.
My package says delivered, but I didn’t receive it.
Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive. Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime! If your package says it has been delivered and 7 business days have passed and you have not received anything, please email us at hola@vivecosmetics.com. We will try to resolve the shipping mishap and/or refund your order.
What should I do if my order hasn’t been delivered yet?
If your order is shipping to a domestic address, shipping typically takes 3-5 business days. Please note that business days do not include weekends or holidays! We recommend reaching out to USPS and/or your local post office for more information on the status of your order. If your order has exceeded typical shipping times, please email us at hola@vivecosmetics.com and we will try to help you resolve the shipping delay.
Can I have my order delivered to a PO Box address?
Yes! We do ship to PO boxes!
Do you offer express/overnight delivery?
We do not currently offer expedited shipping.
What countries do you ship to?
We ship to most countries worldwide! Unfortunately, we do not currently ship to the following countries: China, Turkey, Democratic Republic of Congo, Cote D’Ivoire, Cuba, Iran, North Korea, the Crimean region of Ukraine, Sudan and Syria.
All international orders are subject to customs and duty fees as defined by the country of import. Vive Cosmetics is not responsible for fees associated with import. All fees must be paid by the parcel recipient.
Cremosa Lipstick Bundle
Get your cremosa on with our set of all our new Cremosa Matte Lipsticks in our exclusive custom designed box. With this bundle, you get each lipstick for $15.50!
Pan Dulce- Pink mauve shade
Lupita- Warm mauve pink shade
Candela- Burnt orange shade
¡Azúcar! Light warm brown
Thank you HipLatina for this feature of our Cremosa Matte Lipsticks!
We are muy excited to introduce our NEW Cremosa Matte Lipstick line! This cruelty-free, vegan formula is full coverage and glides on so smooth and rich! Our creamy formula is a long-lasting, comfortable and moisturizing wear.
Don't be afraid to mix and match to make your perfect custom shade as these are super blendable and can go with any look! Full of antioxidants- our luxuriant formula also protects lips against free radicals!
CRUELTY-FREE - VEGAN- PARABEN FREE
Net Wt. 4g ( .14oz)
Apply lipstick until desired coverage desired. Prep lips by exfoliating before application as needed.
To remove: Use any makeup remover or wipe to remove thoroughly.
Octyldodecanol, Isononyl Isononanoate, Ricinus Communis (Castor) Seed Oil, Silica, Tricaprylyl Citrate, Ozokerite, Paraffin, Aluminum Starch Octenylsuccinate, Phenyl Trimethicone, Microcrystalline Wax(Cera Microcrystallina), Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Copernicia Cerifera (Carnauba) Wax, Ascorbyl Palmitate, Tocopheryl Acetate, Vanillin, Stearyl Stearoyl Stearaten[+/-(May Contain): Mica (CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499), Bismuth Oxychloride (CI 77163), Manganese Violet (CI 77742), Blue 1 Lake (CI 42090), Red 6 (CI 15850), Red 7 Lake (CI 15850), Red 21 (CI 45380), Red 22 Lake (CI 45380), Red 27 Lake (CI 45410), Red 28 (CI 45410), Red 30 Lake (CI 73360), Red 33 Lake (CI 17200),Red 36 (CI 12085), Red 40 Lake(CI 16035), Yellow 5 Lake (CI 19140), Yellow 6 Lake (CI 15985), Yellow 10 Lake (CI 47005)].
Customer Reviews
At Vive Cosmetics, we want our customers to fully enjoy our products, feel and look amazing. If for any reason you are not satisfied with our products, please email us immediately to be eligible for a refund 14 days of receiving the item(s) purchased. Original shipping charges and return shipping fees are nonrefundable.
Please email us to hola@vivecosmetics.com and must include your full name, order number, and the reason for return in your email. Please note that you will be charged $5 for return shipping, which will be deducted from your refunded amount.
THERE ARE NO EXCHANGES DUE TO THE NATURE OF THESE PRODUCTS.
Sale items, promotional offers or limited edition products are FINAL SALE.
How much is shipping?
All orders in the US ship for a $4.95 flat rate. Any order over $40.00 ships GRATIS. For international shipping, there is a flat rate of $12.95 USD. International orders are not eligible for free shipping at the moment.
Taxes and prior purchases do not qualify for the minimum purchase requirement and offer cannot be applied to such items. Cannot be combined with any other offer. No adjustments to previous purchases. Offer is nontransferable and subject to change without notice. Only available at vivecosmetics.com.
Where do you ship from?
We ship from Northern California and send it to you con mucho, mucho, mucho... amor. All orders are shipped by the United States Postal Service (USPS).
How long does it take for my products to be shipped?
You're excited to receive your goodies, we know. Please allow 5-7 business days after we receive the order to process and ship. Please note, we are a small business and sometimes orders may be delayed due to influxes of orders. We will always notify you if our processing time frame will exceed 7 business days.
How can I track my order?
Once we begin to process your order, you will receive an email with your tracking number, as well as an estimated date of arrival. Please note that this is an estimate only and that harsh weather, as well as other unexpected events, might result in a slight delay of your order. Vive Cosmetics IS NOT LIABLE for any stolen, lost, or damaged packages or for any delay in transit time caused by the act or default of the shipping carrier.
My package says delivered, but I didn’t receive it.
Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive. Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime! If your package says it has been delivered and 7 business days have passed and you have not received anything, please email us at hola@vivecosmetics.com. We will try to resolve the shipping mishap and/or refund your order.
What should I do if my order hasn’t been delivered yet?
If your order is shipping to a domestic address, shipping typically takes 3-5 business days. Please note that business days do not include weekends or holidays! We recommend reaching out to USPS and/or your local post office for more information on the status of your order. If your order has exceeded typical shipping times, please email us at hola@vivecosmetics.com and we will try to help you resolve the shipping delay.
Can I have my order delivered to a PO Box address?
Yes! We do ship to PO boxes!
Do you offer express/overnight delivery?
We do not currently offer expedited shipping.
What countries do you ship to?
We ship to most countries worldwide! Unfortunately, we do not currently ship to the following countries: China, Turkey, Democratic Republic of Congo, Cote D’Ivoire, Cuba, Iran, North Korea, the Crimean region of Ukraine, Sudan and Syria.
All international orders are subject to customs and duty fees as defined by the country of import. Vive Cosmetics is not responsible for fees associated with import. All fees must be paid by the parcel recipient.