La Patrona

SHIPPING

All orders within the USA ship for a $5.00 flat rate for all orders under $30 (excluding taxes). This charge includes processing, handling and postage fee. Any order over $30.00, not including taxes, ships GRATIS. 

We currently do not ship internationally.

PROCESSING TIME

Please allow up to 3-5 BUSINESS DAYS to process your order, this excludes weekends and national holidays. We are a team of TWO mujeres so we appreciate your patience! 

At Vive Cosmetics, we value you, our customers, and want you to love our products and feel amazing. 

If for whatever reason you are not satisfied with your order, we do have 100% satisfaction guarantee refund policy on all products purchased at full price. This means any order made WITHOUT a sale or promotional code is eligible for a full refund of the product price. All refund requests must be made within 30 days day after your package is marked as 'delivered' on the tracking link. Original shipping charges and return shipping fees are nonrefundable. 

Additionally, due to COVID-19 safety and health precautions, THERE ARE NO EXCHANGES DUE TO THE NATURE OF THESE PRODUCTS.Sale items, promotional offers or limited edition products are FINAL SALE. Refunds not allowed on discounted purchases.

Check out our customer care page for additional information regarding customer inquiries! CUSTOMER CARE PAGE HERE.